WebOké customer? Cancel online, quickly and easily
Log in to My WebOké and cancel your package or domain name yourself in a few clicks. You will immediately see until which date everything keeps working.
Delete your account and data
Would you like your WebOké account and all your data to be deleted? There are two ways to do this.
In the WebOké app or after logging in on the website: go to My details and choose Delete all my data.
Without logging in: fill in the form below and choose Delete account and all data under Type of cancellation. You can then leave the field Which contract are you cancelling? empty. We first check that the request comes from the owner of the account.
What we delete: your account, contacts, tickets, emails, orders and logins, and the app connections on your devices.
What we keep: your invoices, because the law requires it (tax retention obligation). For the first 7 years with your name and address, after that without.
Deletion is possible once you no longer have active products or domains, unpaid invoices or credit. So first cancel your products or transfer your domains, and pay any unpaid invoices. If you have credit, we will contact you about it.
Cancel a contract
Not a customer, or can't get into your account? Use the form below, it works without logging in.
Fill in the form and click the button. We receive your cancellation immediately; you see a confirmation right away and also receive it by e-mail. The contract runs until the end of the paid period, unless you cancel with immediate effect and give a reason.